The insurance adjuster who calls after your accident may seem helpful, but their job is to save the company money. Knowing their tactics helps you avoid costly mistakes.
Common Adjuster Tactics
Adjusters often request a recorded statement, hoping you will say something that hurts your claim. They may offer a quick, low settlement before you know how serious your injuries are. And they may delay, hoping you give up or miss a deadline.
Under Arkansas's comparative-fault rule, anything you say that suggests you share blame can directly reduce your recovery.
What Not to Say
Avoid admitting fault, downplaying your injuries ('I'm fine'), or guessing about facts. Stick to basic information and decline to give a recorded statement until you have spoken with an attorney.
Never accept the first offer without understanding your claim's full value, including future medical costs and lost earning capacity.
Leveling the Playing Field
An attorney handles communication with the insurer for you, removing the pressure and the risk of a misstep. Studies consistently show represented claimants recover more, even after fees, because adjusters take well-documented, attorney-backed claims more seriously.
Injured in Arkansas? Injury Claim Team connects injured Arkansans with experienced personal injury attorneys across all 75 counties. A free, confidential case review costs nothing, and you pay no fee unless you win. Call 973-566-5599 24/7.
This article is general information about Arkansas law, not legal advice for your specific situation. For advice about your claim, request a free case review.
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